Accessibility statement

Information from the Food Standards Agency is for everyone, regardless of ability, age, language or background. We are committed to ensuring our websites are accessible to the widest possible range of people.

This includes people with sight problems, hearing, mobility and cognitive impairments, people with reading difficulties such as dyslexia, people whose mother tongue is not English, people from different cultural and socio-economic backgrounds, and people from different generations as well as those using older browsers and slow, dial-up connections, or newer technologies such as mobiles and PDAs.

Our broad principles are as follows:

  • The site aims to achieve overall compliance with the Web Accessibility Initiative‚Äôs (WAI) guidelines, to meet priority 2 (AA) standards, and aims to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.
  • We will provide guidance on using the site and advice to users in customising their computers.
  • We aim to ensure our websites can be used and work well with assistive technologies, such as software that reads pages aloud.
  • We will test sites across browsers to ensure they degrade gracefully and work on older browsers.
  • We will monitor site performance to ensure that people on slower connections can access our site.
  • We conducted user testing for accessibility during the development of the site, and we intend to involve users with a variety of disabilities in any future user testing we carry out on our websites.
  • Looking for new innovative ways of offering rich media in an accessible way.

The accessibility guidelines we follow include:

  • Allowing users to control text sizes.
  • Using an easy-to-read font type.
  • Ensuring suitable foreground and background colour contrast.
  • Using clear and simple language.
  • Providing meaningful text equivalents for pictures, where pictures contain information.
  • Keeping pages clear and consistent.
  • Providing simple, consistent site navigation.
  • Ensuring the target of each link is clearly defined.
  • Providing a site map.
  • Providing navigational shortcuts for users of text-only browsers and page readers.
  • Ensuring all content and functionality is available to users without content style sheet (CSS), image and script support.

The FSA also uses other file formats on its sites such as pdf and Flash. Where these are used we aim to provide a direct link to download the latest free software version.

Contact us

Maintaining an accessible site is an ongoing process and we are continually working to offer a user friendly experience. However, if you have any difficulties using this web site please contact us by email

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